IT Support

“TechnologyMoves are smart, respond quickly and talk real English for those of us who do not speak IT.  They have been an invaluable help to us, and mean that we can concentrate on the day job.”
Alex Gordon-Shute – Ithaca Partners

Our approach to IT Support is friendly, helpful and flexible whilst providing high quality technical advice. Our contract support packages are designed to ensure your technology solutions continue support your business without interruption and provide you with assistance if required.

Our standard server and user support contracts provide:

• Helpdesk access to our certified supprt team
• Unlimited remote support via telephone, e-mail or remote desktop software for standard applications
• An on-site presence within 4 hours if required
• Monitoring and alerting of business critical services such as internet connectivity, e-mail services, routers and power
• Backup management
• Anti-virus and anti-spam management
• Administration of user accounts and distribution lists
• Procurement advice
• Strategic advice to make you aware of new technology
• Regular face-to-face meetings to discuss our performance