Go live support and handover management

Ensuring the technology works for you and your organisation on day one and throughout its lifecycle.

At Technology Moves Consulting we recognise that a new technology solution requires a reliable and effective support structure to ensure the continuity of services. To achieve this you need a well managed transition phase from project to operational status where the final solution is fully documented and delivered in a snag free state.

Our commitment to delivering high quality solutions for the client ensures full handover is achieved and the benefits from the investment are realised.

Our go live and handover services include the following:

• Issue resolution and onsite problem management.
• Implementation and management of permit to work system for Data Centre control.
• Technical Operational and Maintenance manuals (OandM) review and approval.
• Post go live technical support to ensure full functionality of services.
• Managing user acceptance testing and handover to operations teams.

See our case studies for further information on these and other related projects.